# HiraAssist

> AI-powered customer support and social commerce platform by Hira Tech Limited.

HiraAssist helps businesses manage customer conversations across WhatsApp, Instagram, Facebook, TikTok, Email, and Web Chat from a single unified inbox. The AI assistant handles sales, support, orders, payments, and appointments automatically.

## Core Capabilities

- AI-powered customer support across 6 channels
- Unified multi-channel inbox
- Order and payment collection through chat
- WhatsApp bulk messaging and campaigns
- Appointment booking and scheduling
- Ticketing and case management
- Analytics and reporting
- Team collaboration with human handoff
- E-commerce integration (WooCommerce, Shopify)
- Multi-branch and multi-currency support

## Plans

- **Solo AI**: For solopreneurs and small businesses. 1 AI channel, 3,000 AI messages/month, 2 locations, WhatsApp bulk messaging. Free trial available.
- **Team**: For growing teams. Shared inbox, ticket management, configurable AI channels, 6,000 AI messages/month, email support.
- **Enterprise**: Custom solutions for large organizations. Contact sales.

All plans include: WhatsApp, Facebook, Instagram, TikTok, Web Chat, Email, broadcasts, product catalogue, unlimited contacts, delivery calculator, payment collection.

## Links

- Website: https://hiraassist.com
- Features: https://hiraassist.com/features
- Industries: https://hiraassist.com/industries
- AI Agent: https://hiraassist.com/ai-agent
- How It Works: https://hiraassist.com/how-it-works
- Pricing: https://hiraassist.com/pricing
- Blog: https://hiraassist.com/blog
- Contact: https://hiraassist.com/contact
- Full documentation: https://hiraassist.com/llms-full.txt